Our Services
Our Commitment to Care Leavers and Young Adults
We are dedicated to ensuring that care leavers and young adults receive the support they need to build independence, resilience, and successfully integrate into society. Our services are designed to meet regulatory standards while promoting the well-being and future prospects of our residents.
We provide a range of services to support young people aged 16-25 years old in their journey to independence. Our services are designed to meet regulatory standards while promoting the well-being and future prospects of our residents.
We will work in partnership with local authorities to ensure robust and supportive arrangements for the safety and continuity of care in our supported living services.
Local Authority Housing Bands
TISS offers tailored services grouped into
Band A (Severe/Urgent Housing Needs): For individuals who are homeless, care leavers, or persons with disabilities, to significantly improve their quality of life through urgent rehousing.
Band B (High Housing Needs): For applicants who need to be rehoused quickly due to high housing needs. This band aims to resolve significant housing issues and is not intended to provide access to a limited choice of accommodation.
Band D (Low Housing Needs): For applicants with a local connection who have lower priority needs but are still seeking housing.
Accommodation and Housing Support
Safe and Secure Housing: We offer a stable and supportive living environment equipped with all necessary facilities.
24/7 Support: Our dedicated staff is available around the clock to provide assistance with daily tasks, emergencies, and emotional support.
Personalized Support Plans: Each resident receives a tailored care plan aligned with their individual needs and aspirations
Personal Care and Well-being
Healthcare Access: We coordinate with healthcare professionals to ensure regular check-ups, medication management, and overall health needs are met.
Mental Health Support: Our services include counseling, therapy sessions, and mental health assessments to promote emotional well-being.
Life Skills Development: We offer workshops and training in essential life skills such as budgeting, cooking, time management, and self-care.
Education and Employment Support
Educational Support: Assistance with educational goals, including tutoring, study skills, and access to further education opportunities.
Employment Services: Job readiness training, CV writing, interview preparation, and job placement support.
Vocational Training: Skills development programs aligned with local job market needs.
Social and Community Integration
Social Activities: We organize social events, recreational activities, and outings to foster community integration and peer support.
Peer Support Networks: Facilitating connections among residents to encourage mutual support and camaraderie.
Community Engagement: Involvement in local community initiatives and volunteering opportunities.
Transition Planning and Support
Independent Living Skills: Training in tenancy management, household responsibilities, and navigating community resources.
Transition Planning: Supportive planning and preparation for the transition to independent living or alternative accommodation options.
Safeguarding and Compliance
Safeguarding Policies and Procedures: Robust policies to protect residents from harm, abuse, or neglect.
Training and Development: Continuous training for staff on safeguarding, health and safety, and CQC standards compliance.
Quality Assurance: Regular audits, inspections, and reviews to maintain high standards of care and service delivery.
Family and Support Network Engagement
Family Liaison: We involve families or guardians in resident care planning and provide regular progress updates.
External Agency Collaboration: Working closely with local authorities, healthcare providers, educational institutions, and other community stakeholders to coordinate care and support services.
Emergency and Crisis Management
Emergency Response: Protocols and procedures for handling emergencies, crisis intervention, and providing immediate support as needed.